Welcome to Ankomn support

Popular questions

Before making a purchase

Turn-N-Seal is vacuum-sealed; it takes the air out from the container.

Everlock is airtight; it creates a powerful seal and prevents air/moisture from hurting your food.

Check this and discover more for comparison.

No, there is not.

And even better, most of our components could be changed by yourself, so if you are missing some components when washing it or break it accidentally, you can purchase it individually by contacting our support team.

After making a purchase

Here are three scenarios that cause vacuum seals to vanish in a short time:


1. The content of food generates gas inside and saturates the vacuum.

2. You didn`t give enough turns to the lid - Check this out and find the standard turns of different sizes.

3. The lid needs to be cleaned- no matter how long you’ve used the product. If the dirt sticks on the rubber, it causes air to leak. Check this and clean it up first

Clean the lid, giving enough turns to test the empty box. If the vacuum still cannot hold over 24 hours, fill up the support form below, and we are ready to help!

The Everlock lid is designed to be opened and cleaned.

Here is a 2 min video to show you how to clean Everlock thoroughly

If your model is Everlock

Check this video and open the lid to dry out

If your model is Turn-n-Seal

Put the lid in vertically and turn the lid several times, and water will come out. And follow this video to open it to dry out.

I need to talk to a real person!

We get it, and here you go. Your question will be answered in the next 24 hours.

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